Frequently Asked Questions

How do I request equipment for an event in the Graham Center?
How will I know what equipment I will need for an event?
When should I reserve AV equipment for my events?
What do I need to provide in order to project a presentation?
How can I use the internet for an event?
Is there a weekend surcharge on Audio Visual Department rates?
I have an event in one of the Graham Center classrooms. Do I rent equipment from your department?
May I borrow equipment to use outside of the Graham Center?
What if I need to borrow a power strip or an extension cord for an event in the Graham Center?
I have an event with DJs and/or Bands. Can they plug into your house system?
What should I do if I encounter a problem during my event?
What happens if I forget any personal items after my event at a Graham Center meeting venue?

How do I request equipment for an event in the Graham Center?
You may do so when making a reservation for a room in the Graham Center. Or, you may contact the AV Department directly at 305-348-3187. An AV staff member will be glad to assist you.

How will I know what equipment I will need for an event?
The AV Department will be able to determine the best setup for your event, according to the type of event, the number of people attending, and other special conditions. Call the AV Department at 305-348-3187 or make an appointment in GC1219.

When should I reserve AV equipment for my events?
At least one week in advance.

What do I need to provide in order to project a presentation?

• Computer Presentation: you will need your own laptop and corresponding cables (i.e. power supply and special adapters for MAC computers). An audio/visual technician will assist you in connecting your laptop to the LCD projection system.
• Video Presentation: We can accommodate VHS cassettes and DVD discs. All DVDs must be burned in this format: NTSC, region 1. We recommend that videos are tested prior to the day of the event.
• Transparencies: Our technicians can provide a portable overhead projector.
• 35mm slides: Our technicians can provide a portable slide projector.

How can I use the internet for an event?
All our meeting rooms have wireless access. With a wireless enabled laptop, you can obtain access when launching your internet browser. Your browser will automatically redirect you to the FIU network access page. Login as a guest will allow you internet access. Simply follow the instructions on your screen. If you do not have wireless, the AV staff can provide a Cat5 network cable to connect you to an active data port.

Is there a weekend surcharge on Audio Visual Department rates?
Yes, the AV department charges an additional $ 10.00 per hour per AV technician (including an hour for equipment setup and an hour for breakdown), for Department and Public weekend events. Student weekend events are entitled to one free microphone and LCD projector. However, Student events requiring additional equipment will be charged AV weekend labor fees as well.

I have an event in one of the Graham Center classrooms. Do I rent equipment from your department?
No. All academic classroom audiovisual requests are handled by the UTS Media Services department. They are located in GL 177 or you can call 305-348-2815.

May I borrow equipment to use outside of the Graham Center?
The GC AV Department provides support only to the Graham Center meeting rooms. For requests outside of the Graham Center please contact Facilities Management at 305-348-4600.

What if I need to borrow a power strip or an extension cord for an event in the Graham Center?
You can make the request when you make your reservation if your event is held in a scheduled GC meeting venue. Otherwise, you may borrow power strips, extension cords, and other miscellaneous cables (for a short period of time) by providing a Panther ID card to the AV department as deposit, pending the return of the borrowed cables.

I have an event with DJs and/or Bands. Can they plug into your house system?
No. DJs and/or Bands are required to bring their own speakers and amps to avoid damage that may be caused by incompatible equipment.

What should I do if I encounter a problem during my event?
Simply pick up the courtesy phone, located on the wall in every room in the Graham Center, for your convenience. Call the GC main office at 305-348-2297. The receptionist in the front desk will immediately call an Audio/Visual Technician by radio, who will assist you promptly.

What happens if I forget any personal items after my event at a Graham Center meeting venue?
Graham University Center is not liable for any personal items left unattended in our premises, including meeting venues, according to GC Policies & Procedures. However, any found items by our staff will be picked up and turned- in to the Lost & Found located in the Graham Center Information Desk.

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